Can't log in to Moniker account?

[fleaking]

I can't log into my Moniker account right now,
I am sure that the password and account ID are both correct,
but it always shows me "login failure" when I tried to log in....
anyone experiences the same thing?

fleaking

 

[werty]

Completed password reset with no issues.

 

[Sam]

Good thing moved all my high value names out of there.

Had problems with their escrow service too that will be detailed out.

Service all downhill, oversee is a joke.

 

[scandiman]

Good thing moved all my high value names out of there.

Had problems with their escrow service too that will be detailed out.

Service all downhill, oversee is a joke.

Oversee is no longer involved at Moniker, they sold it last year to http://www.keydrive.lu/

 

[webcom]

Moniker is now keeping all of our domain hostages. No domain can be pushed, no domain can be transferred out and I am close to losing an $X,XXX sale because of them. No one is answering support tickets. I can't get in touch with anyone over the phone.

 

[matrigaldo]

Anyone experienced my problem?
I can't receive any email from Moniker, even if i added their email (support at moniker dot com) in the white list.
I didn't receive any communication from there since 2013-06-16 (usual expiring domain email) and still not receiving anything.

I have two domains expired yesterday and NEED to renew (they're two of my valuable domains -i have few domains, but at least i keep the most valuable- ) as soon as possible.

I'm from Europe, do you know how much i'm going to spend if i call the number they've provided? It could be a problem for me.

 

[Name Trader]

You could use Skype to keep the costs down.

 

[xrvel]

I was blocked because they denied my security answers. I just clicked the "forgot password" again, and i got new email containing new reset password link, and i could click it again, and i tried to answer it, over and over and finally i am in.

How to change security password? I see there is no option to do that?

Imho, i think i'd better create new moniker account, and write down the security answer during new account creation, and push all my domains from old moniker account to the new account... :lol:

 

[Angelicus]

Yep, same problems with moniker, working like a broken engine.
I couldn't log in / change my pass until today, no response from support - email sent a week ago, too much for me.
Got one backordered domain with them and I am pulling that one out.

 

[astronaut]

Is it possible to email them and have them call you? I don't see why I should waste money on overseas calls because of their incompetence.

 

[johname]

I would think just about everyone logged in by now. But one tip is that if you choose "what the last 4 digits of your credit card" as the question to answer. Its a lot more easier a question to answer then "Who is your 3rd grade next door neighbor, mom's sister"

 

[DnEbook]

I would think just about everyone logged in by now. But one tip is that if you choose "what the last 4 digits of your credit card" as the question to answer. Its a lot more easier a question to answer then "Who is your 3rd grade next door neighbor, mom's sister"

.......mary

 

[south]

.......mary

OnionMan77

 

[lothos]

After my initial transfer out was denied by Moniker, I'm happy to report that it's now completed successfully

 

[DnEbook]

OnionMan77

Lucky 7

 

[Name Trader]

After my initial transfer out was denied by Moniker, I'm happy to report that it's now completed successfully

Yep me too. I had a transfer in progress when this happened which was denied in the "11th hour". Put in a new transfer order, and it transferred successfully the 2nd time around.

 

[astronaut]

What do they ask about when you call them?