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Hello all domainers in the group i need your help.
The story goes like this , i placed a backorder at Hexonet last month ,the extention is (.Co,German word). and the domain registry deletion time is 24,Nov according to the registry whois info and Hexonet system data,howere,this is registry liquid domain which placed a backorder fee is 106 USD (gross )and rest will be paid if the registrar caught it, then paid Hexonet via Paypal 106 USD in 21,Nov,as you can see in the screenshots attached , to my surprise,the backorder status didn't active when I paid successfully as i checkered into my Hexonet account,at first beginning,im suppose that maybe the system delays and it will works soon(i mean status will active soon).
The next day(22,Nov), i loggined into my Hexonet account to see it be actived or not, while its status still shown Requested(This means my backorder did not be successful at that time),then i checked the backorder domain in the Hexonet search bar ,to my surprise again,the backorder price had changed into (310 USD for that backorder,no email sent to me that this domain pricing is changed by their staff during the backorder process,after that, i sent to their backorder team support immediately wonder why the order did not be actived or did I need to pay extra money ( the rest 204USD),but the support team did not get back to me(the day not Sunday or statuary). considering the backorder day is just around the corner,therefore, i paid the rest money via paypal again and received an email,order actived on 24,Nov (on which the date is registry deletion date 2 hours than Dockly,my order time is15:35 24,Nov while Docky is 17:55,24 Nov) as you can see in the screenshots.
OK,lets talk about. Co registry , the domain deletion date is 24 ,Nover setted by the .Co registry ,howere,the registry system did not deleted it on time , and the status of that domain still was pending-deleted
although 5 days had passed (30,Nov),then i email the original registrar (namesilo) and .co registry to see what happened , but both of them there is no response (not Sunday or Saturday), and today(1,Dec) i have received an email from Namesilo but the .co registry still not get back to me yet , and i emailed .co registry again this morning and wait for their replys .
There is one thing that really shocked me a lot, that is , the whois info of the domain changed into Grepapps.com(GrepApps.com)although the the domain status is still in pending deleted period and the original registrar is still Namesilo ,but whois says
(reservation elibility start date 24,Nov to Reservation Eligibility end date is 28, as a matter of fact, the domain still not be deleted until 30, Nov after I emailed to .co registry to ask why the domain did not be resolved) you can see the screenshot attached .
The hexonet support sent to me that the domain they did not catch it in 1, Dec and its very hard to provide the reason said by their staff,to be honest, im extremely mad ,disappointed and quite unsatisfied with such reason of hexonet, then i sent 3 emails to their support immediately and not get back to them yet until now, im quite suspicious that Hexonet is greedy and want it to be theirs at that time,I'm suppose that Hexonet and docky are associated and Shared API because the docky.ly of GrepApps .com registed in Taiwan) and supports German language,several days ago ,their website(GrepApps.com) can not be opened as i visited and i meet the same thing today.)
Here is my questions are:
(1) Why I placed backorder at HEXONET and paid Successfully but the status didn't be active?
(2) Why the Hexonet placed order much easier than docky but failed?(original order date is 21,Nov, Docky,24 Nov)
(3) Why the domain still in pending-deleted period ,but the registry can change its whois info to another one, Abuse?
(4)Why the deleted date is 24 Nov seted by .co registry,howere,the domain did not resolved on time although 5 days had passed it still in pending-deleted? and delected it immediately after i sent the email to .co registry?
(5) I have sent 3 emails to Hexonet and 1 to Docky to see if they are associated but no response , what they are afraid of?
(6)Who shall be responsible for this unexpected result or who shall be piority to this domain?
Some screenshots attached.
I'm a domainer and need all to help to give me some good advice , honesty speaking,my English is not as good as yours, but feel free to ask me if you can not understand in the thread!
Much appreciated in advanced!
The story goes like this , i placed a backorder at Hexonet last month ,the extention is (.Co,German word). and the domain registry deletion time is 24,Nov according to the registry whois info and Hexonet system data,howere,this is registry liquid domain which placed a backorder fee is 106 USD (gross )and rest will be paid if the registrar caught it, then paid Hexonet via Paypal 106 USD in 21,Nov,as you can see in the screenshots attached , to my surprise,the backorder status didn't active when I paid successfully as i checkered into my Hexonet account,at first beginning,im suppose that maybe the system delays and it will works soon(i mean status will active soon).
The next day(22,Nov), i loggined into my Hexonet account to see it be actived or not, while its status still shown Requested(This means my backorder did not be successful at that time),then i checked the backorder domain in the Hexonet search bar ,to my surprise again,the backorder price had changed into (310 USD for that backorder,no email sent to me that this domain pricing is changed by their staff during the backorder process,after that, i sent to their backorder team support immediately wonder why the order did not be actived or did I need to pay extra money ( the rest 204USD),but the support team did not get back to me(the day not Sunday or statuary). considering the backorder day is just around the corner,therefore, i paid the rest money via paypal again and received an email,order actived on 24,Nov (on which the date is registry deletion date 2 hours than Dockly,my order time is15:35 24,Nov while Docky is 17:55,24 Nov) as you can see in the screenshots.
OK,lets talk about. Co registry , the domain deletion date is 24 ,Nover setted by the .Co registry ,howere,the registry system did not deleted it on time , and the status of that domain still was pending-deleted
although 5 days had passed (30,Nov),then i email the original registrar (namesilo) and .co registry to see what happened , but both of them there is no response (not Sunday or Saturday), and today(1,Dec) i have received an email from Namesilo but the .co registry still not get back to me yet , and i emailed .co registry again this morning and wait for their replys .
There is one thing that really shocked me a lot, that is , the whois info of the domain changed into Grepapps.com(GrepApps.com)although the the domain status is still in pending deleted period and the original registrar is still Namesilo ,but whois says
(reservation elibility start date 24,Nov to Reservation Eligibility end date is 28, as a matter of fact, the domain still not be deleted until 30, Nov after I emailed to .co registry to ask why the domain did not be resolved) you can see the screenshot attached .
The hexonet support sent to me that the domain they did not catch it in 1, Dec and its very hard to provide the reason said by their staff,to be honest, im extremely mad ,disappointed and quite unsatisfied with such reason of hexonet, then i sent 3 emails to their support immediately and not get back to them yet until now, im quite suspicious that Hexonet is greedy and want it to be theirs at that time,I'm suppose that Hexonet and docky are associated and Shared API because the docky.ly of GrepApps .com registed in Taiwan) and supports German language,several days ago ,their website(GrepApps.com) can not be opened as i visited and i meet the same thing today.)
Here is my questions are:
(1) Why I placed backorder at HEXONET and paid Successfully but the status didn't be active?
(2) Why the Hexonet placed order much easier than docky but failed?(original order date is 21,Nov, Docky,24 Nov)
(3) Why the domain still in pending-deleted period ,but the registry can change its whois info to another one, Abuse?
(4)Why the deleted date is 24 Nov seted by .co registry,howere,the domain did not resolved on time although 5 days had passed it still in pending-deleted? and delected it immediately after i sent the email to .co registry?
(5) I have sent 3 emails to Hexonet and 1 to Docky to see if they are associated but no response , what they are afraid of?
(6)Who shall be responsible for this unexpected result or who shall be piority to this domain?
Some screenshots attached.
I'm a domainer and need all to help to give me some good advice , honesty speaking,my English is not as good as yours, but feel free to ask me if you can not understand in the thread!
Much appreciated in advanced!
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