Hi guys,
Thank you for the feedback, we understand the price jump may seem a little shocking. At $49.95 we're confident that Domain Nabber provides a better value for a lower cost than our competitors. It is right up there with the top drop catching services that charge $60+ per domain and you have the added peace of mind that your names will not go to auction. Hostix is correct in that we aren't necessarily trying to compete with someone like Godaddy here.
To answer Archangel, the conversations didn't quite go like that, haha! At Name.com we try to provide the best services at the lowest prices, but with Domain Nabber we had to face the fact that we could not realistically maintain the service at such a low price. We started off at $18.95 so that customers could confidently use the service while we worked out the kinks. The feedback we got during this time proved invaluable and we really thank our customers for that. However, it has always been the intention to raise the price once we made the jump from beta to prime time. This allows us to continue to offer these backorders at no risk to a growing number of customers and give full refunds (no transaction costs, etc.) if the name is not picked up.
We definitely understand your reaction and we hope that now you understand a little bit about where we're coming from. As always, we appreciate your feedback.
Cheers,
Lesley Yarbrough
Community Manager
Name.com