- Impact
- 692
Very stupid for myself, I forgot to set up my own security questions and birthday and obviously I didn't use the real information. I was almost completely out of there and was trying to transfer the few remaining names out when I forgot my security question.
After an email inquiry, I got a response that I couldn't verify that I was the account holder. I don't understand how the verification logic works, I have the 2FA login and I have the mobile number to accept the verification code. Why are they just trying to verify by legal information? Who the hell would use their real name to fill in a nickname?
Ok, I need to suppress my anger to come here for help, has anyone else been in this situation? Or any advice?