- Impact
- 1,063
Hi,
I am here sharing my experience with them.
I had placed bids (back-order) for 2 domains with them.
For both the domains, amount always gets deducted when auction gets closed and their registration attempt starts later.
They are deducting amount irrespective of the point whether they are successfully able to catch and register the domain or not. When auction gets closed, amount gets deducted and after that they try to register the domain if catched.
Irrespective of the failed attempt, they deducted $24.5 and when asked for refund, below is their reply :
I've checked with our payment system and confirmed that the amount been not taken out from your card, it's initially set to "Authorisation" which means the DPS will hold the amount but won't take the money from your bank.
Please check with your bank for the amount to refund.
It has already been more than 10 days and I don't know what to do in such cases. I have removed the card from their system and would never use them in future.
I am here sharing my experience with them.
I had placed bids (back-order) for 2 domains with them.
For both the domains, amount always gets deducted when auction gets closed and their registration attempt starts later.
They are deducting amount irrespective of the point whether they are successfully able to catch and register the domain or not. When auction gets closed, amount gets deducted and after that they try to register the domain if catched.
Irrespective of the failed attempt, they deducted $24.5 and when asked for refund, below is their reply :
I've checked with our payment system and confirmed that the amount been not taken out from your card, it's initially set to "Authorisation" which means the DPS will hold the amount but won't take the money from your bank.
Please check with your bank for the amount to refund.
It has already been more than 10 days and I don't know what to do in such cases. I have removed the card from their system and would never use them in future.
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