customer experience

GoDaddy has prevented my transferring a looong (60+days) expired domain - to another registrar; requiring me to renew first before allowing transfer - which is contrary to ICANN rules I believe. 2x such policy stated in customer service chats by cs supervisors. Want to contact GoDaddy at...

GoDaddy has prevented my transferring a looong (60+days) expired domain - to another registrar; requiring me to renew first before allowing transfer - which is contrary to ICANN rules I believe. 2x such policy stated in customer service chats by cs supervisors. Want to contact GoDaddy at...

So lately ive been running into quite a few errors on godaddy, and i continue to want to think the best, and i do like that the system mostly handles thousands of requests, but i still think last years lip service toward being large domainer friendly hides a "our system really isn't designed for...

So lately ive been running into quite a few errors on godaddy, and i continue to want to think the best, and i do like that the system mostly handles thousands of requests, but i still think last years lip service toward being large domainer friendly hides a "our system really isn't designed for...

With the current GoDaddy PR disaster that's happening regarding @create.com and how his domains were intentionally locked down without a court order, I think it's time that we look at a "mile high" perspective of why GoDaddy's overall customer service has been in a spiral over the last year or...

With the current GoDaddy PR disaster that's happening regarding @create.com and how his domains were intentionally locked down without a court order, I think it's time that we look at a "mile high" perspective of why GoDaddy's overall customer service has been in a spiral over the last year or...

Choices can be wonderful, letting us feel better about an action, or empowering new ways to accomplish a goal. But is it possible to have too many choices? Are you, or the marketplace you use, presenting potential purchasers with too many possible domain name choices? Alternatively, is it...

Choices can be wonderful, letting us feel better about an action, or empowering new ways to accomplish a goal. But is it possible to have too many choices? Are you, or the marketplace you use, presenting potential purchasers with too many possible domain name choices? Alternatively, is it...