Viqta
Established Member
- Impact
- 36
Hello, everyone! There's a little problem I'm having regarding a small payout from Afternic and I wish I could get ideas on how to get the money out.
I expected to have received this money about a month ago, but no it wasn't sent. Yet, I have since received payment for a sale made afterward. I contacted support and ever since I have been getting a promise of something being done in "two days" or "a few days." They even claimed to have sent the payment at a time.
The last I heard from them was on Monday with a promise of something being done within two days. Apparently, nothing has been done.
Mind you this payout was for a sale made around the first quarter of 2020. I chose the "Hold My Payment" option then because it was too costly withdrawing the money using the option available to me. But now that I have been allowed a better option the payout just won't be processed.
Any idea of what I can do to get this money out, please? I find it hard to understand this delay considering how low the amount in focus is by Afternic's standards.
I expected to have received this money about a month ago, but no it wasn't sent. Yet, I have since received payment for a sale made afterward. I contacted support and ever since I have been getting a promise of something being done in "two days" or "a few days." They even claimed to have sent the payment at a time.
The last I heard from them was on Monday with a promise of something being done within two days. Apparently, nothing has been done.
Mind you this payout was for a sale made around the first quarter of 2020. I chose the "Hold My Payment" option then because it was too costly withdrawing the money using the option available to me. But now that I have been allowed a better option the payout just won't be processed.
Any idea of what I can do to get this money out, please? I find it hard to understand this delay considering how low the amount in focus is by Afternic's standards.