Be careful with servage.net

they tend to oversell on their bandwidth, the reason i signed up with them is because I was attracted with the bandwidth their offering and the fast response of Steffan from www.servage.net

the first month is ok, but when you're trying to get lots of forum posts, and uploads, then the problem comes.

see the proof of their email, I managed to save the full headers as proof. I was not able to report all at once because at that time Im still hosted with them and been trying to get a good alternative host. Just judge from their emails, was there server hacked and the hacker sends a suspension notice to all the members, or are they doing it themselves?

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Subject: High Load - Account Suspended

Sender: <[email protected]>

To: [email protected]

From: Servage - Steffan <[email protected]>

X-Eon-DM: dm11

X-Msmail-Priority: High

X-Priority: 1

Received: from www.servage.net (62.214.98.126 [62.214.98.126])by dm11.mta.everyone.net (EON-INBOUND) with ESMTP id dm11.435c576b.e6e83dfor <[email protected]>; Thu, 27 Oct 2005 15:51:10 -0700 (PDT)

from www.servage.net (localhost.localdomain [127.0.0.1])by www.servage.net (8.12.5/8.12.5) with ESMTP id j9RMp9qN009272for <[email protected]>; Thu, 27 Oct 2005 22:51:09 GMT

(from root@localhost)by www.servage.net (8.12.5/8.12.5/Submit) id j9RMp8nI009270;Thu, 27 Oct 2005 22:51:08 GMT

Content-Type: text/plain; charset=iso-8859-1

Return-Path: <[email protected]>

Mime-Version: 1.0

Reply-To: [email protected]

Date: Thu, 27 Oct 2005 22:51:08 GMT

X-Mailer: Servage Order System

Message-Id: <[email protected]>



Dear Customer,

I'm afraid I have bad news for you. We have been forced to
take your account offline for the day due to an extremely high
load on your account. The last 30 minutes our servers served
more than 101208 requests for your account.

As stated in our terms of service we are allowed to take
offline accounts which harm other customers. In your case we
have determined that it would badly affect other customers
if we kept your site online. Therefore we have temporarily
suspended your account. We will lift the suspension at
approximately 01.00 GMT.

If you have any questions please submit a support ticket via
the control panel and our support staff will be happy to answer
any questions you may have.

Thank you for your understanding.


Best regards,
Steffan, http://www.servage.net



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Subject: Wrongful Suspension Notice

Sender: <[email protected]>

To: [email protected]

From: Servage Hosting <[email protected]>

X-Eon-DM: dm12

Received: from www.servage.net (62.214.98.126 [62.214.98.126])by dm12.mta.everyone.net (EON-INBOUND) with ESMTP id dm12.435c576e.e8f88bfor <[email protected]>; Thu, 27 Oct 2005 17:18:18 -0700 (PDT)

from www.servage.net (localhost.localdomain [127.0.0.1])by www.servage.net (8.12.5/8.12.5) with ESMTP id j9S0IHqN015489for <[email protected]>; Fri, 28 Oct 2005 00:18:17 GMT

(from root@localhost)by www.servage.net (8.12.5/8.12.5/Submit) id j9S0IHDa015487;Fri, 28 Oct 2005 00:18:17 GMT

Return-Path: <[email protected]>

Content-Type: text/html; charset=iso-8859-1

Mime-Version: 1.0

Date: Fri, 28 Oct 2005 00:18:17 GMT

Message-Id: <[email protected]>




We have been informed by a number of users that they have received a wrongful suspension notice. Your site should not have been suspended.

This situation is very unfortunate and we are working hard to find out why the email was sent out. We are taking this situation very seriously and no brick will be left unturned!

We sincerely apologize for the inconvenience.


Best regards,
Steffan, Servage Hosting

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the second email they sent seems promising but no work done about it. What's very frustrating about this is still they denied that they are the one responsible for taking my web site offline. I must have taught during those times Im talking to different persons but it's not.